What We Do
Our mission & Core Competencies
eSkillz is the leading provider of comprehensive support solutions for Human Capital Management / Talent Development, Learning Management System and Web-Conferencing platforms. By providing customers with on-demand support for their administrator teams along with support for the full end-user population, eSkillz ensures that our customers have a true comprehensive support solution.
Our proven methodologies have resulted in immediate impact on our clients' application utilization, guaranteeing more successful end-user experiences. eSkillz is organized by 3 core divisions that bring together unparalleled expertise: End-User Live Support, Professional Services, and Specialized Services.
Our mission is simple...to provide support solutions that map to only the best in customer service through a rewarding and integrity-focused work environment.
Live Support Services
Get 24x7x365 live support for your end-users. Reroute Help Desk calls and tickets. Increase system task completion rates with just-in-time assistance. Enhance user experience through targeted support utilization and trend reporting. Learn more »
Directly access your personal, expert Senior Consultants. Stay up-to-date with ongoing training around system functionality. Get help with custom technical solutions and custom reports. Offload HCM and LMS system configuration to a skilled team of experts. Learn more »
Offload your media and virtual event management and production needs to our seasoned team of producers. Rely on our experts for course builds, content development, tailored training and delivery, and instructional design. Let our talented designers create beautiful and functional custom designs for all areas of your platform. Learn more »