What We Do
Our mission & Core Competencies
eSkillz is the leading provider of comprehensive support solutions for Human Capital Management / Talent Development, Learning Management System and Web-Conferencing platforms. By providing customers with on-demand support for their administrator teams along with support for the full end-user population, eSkillz ensures that our customers have a true comprehensive support solution.
Our proven methodologies have resulted in immediate impact on our clients' application utilization, guaranteeing more successful end-user experiences. eSkillz is organized by 4 core divisions that bring together unparalleled expertise: Professional Services (implementation, optimization, & system migration solutions with seasoned, skilled consultants), End-User Live Support Services (24x7x365 on-demand end-user virtual live support, accessible directly from any system), Technical Services (focused technical expertise, integrations, APIs, and custom solutions), and Specialized Services (expertise in various specialty industry fields—media & production services, content/course development, and custom UX/UI design).
Our mission is simple...to provide support solutions that map to only the best in customer service through a rewarding and integrity-focused work environment.
Live Support Services
Get 24x7x365 live support for your end-users. Reroute Help Desk calls and tickets. Increase system task completion rates with just-in-time assistance. Enhance user experience through targeted support utilization and trend reporting. Learn more »
Directly access your personal, expert Senior Consultants. Stay up-to-date with ongoing training around system functionality. Stay ahead of the curve with release readiness, health checks, and best practices guidance. Offload HCM and LMS system configuration to a skilled team of experts. Learn more »
Rely on our technical experts for all of your inbound / outbound (IDF / ODF) data feed needs. Get help with custom needs such as dashboards, unique reporting, & certification goals. Visualize your project requirements with a custom solution diagram that brings your vision to life. Learn more »
Offload your media and virtual event management and production needs to our seasoned team of producers. Rely on our experts for course builds, content development, tailored training and delivery, and instructional design. Let our talented designers create beautiful and functional custom designs for all areas of your platform. Learn more »