What We Do
Our mission & Core Competencies
eSkillz is the leading provider of comprehensive support solutions for Human Capital Management / Talent Development, Learning Management System and Web-Conferencing platforms. By providing customers with on-demand support for their administrator teams along with support for the full end-user population, eSkillz ensures that our customers have a true comprehensive support solution.
Our proven methodologies have resulted in immediate impact on our clients' application utilization, guaranteeing more successful end-user experiences. eSkillz is organized by 3 core divisions that bring together unparalleled expertise: End-User Live Support, Professional Services, and Media & Production Services.
Our mission is simple...to provide support solutions that map to only the best in customer service through a rewarding and integrity-focused work environment.
Live Support Services
Get 24x7x365 live support for your end-users. Reroute Help Desk calls and tickets. Increase system task completion rates with just-in-time assistance. Enhance user experience through targeted support utilization and trend reporting. Learn more »
Directly access your personal, expert Senior Consultants. Stay up-to-date with ongoing training around system functionality. Get custom reports and engaging UI design and development. Offload HCM and LMS system configuration to a skilled team of experts. Learn more »
Media & Production Services
Maintain focus on your presentation. Let your live production assistant execute platform features. Get custom attendance & event analysis reporting. Benefit from subject matter expertise in all top web-conference applications. Learn more »