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Case Study: Government Accountability Office (GAO) - Custom Application for Professional Continuing Education Credits (CEC) Reporting

3/30/2022

By: Nicole Painter

For Government professionals, maintaining certification is critical for personal and professional success. A robust learning platform that manages course progress, produces detailed transcripts of current and historical course completions, and that tracks Continuing Education Credits is critical for maintaining a staff’s certification status.

The solution for GAO was the build of a custom transcript that extrapolates multiple data points using complex business rules that is displayed in a user-friendly interface tailored to the user’s role.

Success required strong communication and coordination among internal teams to ensure that the custom solution was created, tested, and implemented to the client’s exacting requirements.

	CHALLENGE: Display continuing education transcript in a custom format, detailing professional course completions in 2-year ongoing learning education periods across multiple professional certification tracks.
	SOLUTION: Custom Dashboard and Application that processes multiple data points to display calculated and aggregated results to system users within the Cornerstone application. Users can dynamically update data views within the custom dashboard reports based on data selections.
	NO. OF USERS: 4,000
	DATA: Streamline independent systems; Transcript to report course completion over multiple years and multiple certification paths, both historically and current; Custom transcript format