History

Originally formed in 1998 through a division of Fujitsu Worldwide, Fujitsu's online mentoring division was created in conjunction with its existing global instructor led training facilities. With locations throughout the world, the leadership of eSkillz traveled throughout the USA, North America, Central Europe and Asia Pacific, spearheading the implementation of online support solutions centered around online and classroom training & education solutions.

Today our services continue to evolve and grow, architected and engineered towards the needs of our clients. All of our instructors are US citizens and reside in the U.S. By not outsourcing our instructors to potentially more cost beneficial countries, we feel we are better able to maintain the high level of service eSkillz is known for.

Live Support is no longer exclusively aligned to training. Online Mentoring Solutions have given way to Live Support Solutions designed to align our professional instructors to areas where your employees require assistance. Subject Matter Experts have given way to Certified Instructors on everything from Microsoft, Oracle, Cisco and Java, to Social Networking, eCommerce, Project Management, Finance, Accounting and Sales.

eSkillz has more than a decade of experience delivering complex support solutions to our partners and clients around the globe. eSkillz Live Support TM helps to reduce or eliminate your support staffing needs. We specialize in providing support solutions around such areas as help desk support services, training support, software application support, online meeting support, webcasting, HR and expense software and even custom support solutions around proprietary business needs. Live Support solutions save valuable time and money as you leverage our full-time staff of professional instructors to maximize your companies' potential. Our clients see and feel the benefits of eSkillz Live Support almost immediately. Most obvious will be the immediate reduction of support calls to your company's help desk and administrative staff. Second will be the immediate improvement in customer satisfaction comments from your employees and clients. But the benefits only begin there. As you start to consider ways of utilizing our support instructors to offload and support different areas of challenge within your company, you'll truly experience the value of eSkillz Live Support.

eSkillz does not fall under a traditional vendor definition, rather we are client service based. We get to know our client's business needs, ethics and goals so that the best IT and support recommendations with consideration for clients resources can be determined. We base this knowledge on our own experience of industry trends; and since we use the same technology ourselves, we know how to support you and your business and make valid choices as to what will be optimal for you and your organization.

 
   
   
eSkillz Live Support